Login to RiskTool
Username *
Password *
Customers - Get Assistance

Email: help@risktool.com

Phone: 1-800-639-1920 (USA & Canada)

 


Register for RiskTool

Registration is available to select AIG policyholders. To inquire, or get help self-registering, click the link below to learn more or contact the RiskTool Help Desk.

RiskTool Advantage®

Resources

News & Updates

  • We have updated our look and feel to help make the site easier to use. For more information regarding this update please refer to the following documentation: User Interface Update
Risk Consulting Resources

Risk Consulting Resources is staying one step ahead of today's fast paced business environment by offering web-based risk management applications across a broad spectrum of exposures. With just the click of a mouse, businesses can access the tools they need to rapidly and accurately identify and manage risk.

All of our applications are supported by our global staff of highly trained engineers and consultants. To learn more about our service offerings simply click the links below.

- RiskTool Companion Application for iPad

- Safety Training

- Transportation and Road Safety

- Product Management and Supply Chain

- Property & Asset Protection

- Claims Services

- Mitigating Cyber Risk

Login to the RiskTool Broker Portal
Username *
Password *
Customer Support

To obtain support from the RiskTool Advantage Support Desk please email help@risktool.com

Broker Assistance

Email: risktoolbroker@aig.com

Phone: 1-888-285-7780

FAQs: Click Here

RiskTool Advantage®

Resources

News & Updates

  • We have updated our look and feel to help make the site easier to use. For more information regarding this update please refer to the following documentation: User Interface Update

 

Risk Consulting Resources

Risk Consulting Resources is staying one step ahead of today's fast paced business environment by offering web-based risk management applications across a broad spectrum of exposures. With just the click of a mouse, businesses can access the tools they need to rapidly and accurately identify and manage risk.

All of our applications are supported by our global staff of highly trained engineers and consultants. To learn more about our service offerings simply click the links below.

- RiskTool Companion Application for iPad

- Safety Training

- Transportation and Road Safety

- Product Management and Supply Chain

- Property & Asset Protection

- Claims Services

- Mitigating Cyber Risk

Get Exclusive Content Through RiskTool Advantage℠

With your access to RiskTool Advantage you’ll receive additional content from Risk Consulting Resources. Risk Consulting Resources has partnered with several valued vendor organizations to develop and offer, at below market discounted rates, content and web tools to support a full range of risk management solutions. Click the menu item to see a list of web-based resources and vendors having content and information available to you through RiskTool Advantage.

- RiskTool Companion Application for iPad

- Safety Training

- Transportation and Road Safety

- Product Management and Supply Chain

- Property & Asset Protection

- Claims Services

- Mitigating Cyber Risk

Frequently Asked Questions (FAQ)

Choose which platform you'd like to learn about:

RiskTool Advantage Web Application

RiskTool Companion Application for iPad

 

WEB APPLICATION FAQ

What is RiskTool Advantage and why do I need it?

RiskTool Advantage is a revolutionary risk management software solution that helps AIG Policyholders identify and mitigate environmental, health and safety risk in the workplace. With RiskTool Advantage, AIG policyholders will have a single source to
manage safety policies, programs, inspection checklists, and training and help ensure their business is compliant with government health and safety regulations. Companies using RiskTool Advantage in support of their loss prevention strategy can gain business advantage through reduced accident costs and increased administrative efficiency.

How does RiskTool Advantage help me save money?

RiskTool Advantage provides a single source for all departments to manage safety policies, programs, audits and training. The system also helps you assist in ensuring your business is compliant with operational
regulations. The training programs within RiskTool Advantage are free for you to use; potentially saving you time and money.

How much does RiskTool cost?

As part of AIG’s value added services, the license fee and annual software maintenance fees are completely covered by AIG.

Is RiskTool Advantage available to companies should they cancel/non-renew their insurance program with AIG?

While RiskTool Advantage is provided only to AIG policyholders, cancelling/nonrenewing with one division of AIG does not necessarily cancel the subscription or access to RiskTool Advantage. First, consideration would be to determine if any other lines of
business with participating AIG divisions are still in effect, which would automatically continue RiskTool Advantage subscription. Should no lines of business be placed with participating AIG underwriting divisions, Risk Consulting Resources may negotiate continuance of a parallel RiskTool System as a paid subscription service to the customer based on the level of service being provided. Minimum annual fees for this subscription would start at $25,000 per year, which would constitute a minimum user maintenance fee. However, not all features or information would be available in this parallel system.

How many people in my company can use RiskTool Advantage?

Generally, there is no limit on the number of people within your company that can use the system, up to a maximum of 100. You control how many employees have access and what type of access they have to the system and to the records within the system.

Do we have to worry about firewall issues or do I have to set up the software on a server in my company?

RiskTool Advantage is a web-based application and does not require installation of any additional software at your facility. The web-based application means the software is available to your company anywhere you have web access; 24 hours a day, 7 days a week. 

If I have my own training programs, specific policies or other content can it be incorporated into the RiskTool System?

Yes. While RiskTool Advantage comes pre-populated with programs, policies, procedures and training program templates, the System is designed to allow users to easily augment, replace or customize the standard content included with the system. Uploading company content, programs, policies, etc. is also a simple process utilizing the Document Management section of RiskTool Advantage. You click the “add content” button, name your file and click “submit.” The content you can upload (up to a maximum 1GB) can be in any electronic format (PowerPoint, Word documents, pdf documents, Excel spreadsheets, Videos and pictures).

Who owns data input into the system?

Data input and/or uploaded into RiskTool Advantage by a customer is owned by the customer and should the customer cancel the subscription to Risk Tool then all data, documents, etc. would be returned to the customer. Risk Consulting Resources does not have access to customer data.

Are there any restrictions on the amount of content or online training that we can use?  

No. You have unlimited access to all content including over 200 training programs; 45 in Spanish. These are available to all employees anywhere you have web access; 24 hours a day, 7 days a week.

Who do I call for help or support?

As part of its value added services we provide a dedicated help desk at 800-639-1920.   This service is available Monday through Friday 8:00 am to 6:00 pm. You can also email us with any questions or concerns at: help@risktool.com.

What features can be developed/added to RiskTool?

The System is highly customizable, so you can easily incorporate new or existing health and safety programs, policies and procedures, including video training materials and other content (up to a maximum 1GB). RiskTool is continually enhanced with new features and functionality, which are automatically made available once new versions are released.

What do I do if I find a broken link, typographical error or technical error in RiskTool Advantage?

Please report all errors to help@risktool.com. We analyze and address all errors immediately.

How do I register for the RiskTool System?

There are two ways to register;

1. Upon becoming a AIG customer your policy information and other details have been preloaded into a repository. From time to time this information may need to be updated so don’t be discouraged if your activation does not take initially. Simply email us or your Risk Consulting Resources Account Manager and tell us who you are and your policy number. Someone will get back to you quickly. If you have not done so already simply click on the “Register for Access” link found below the login box.

2. Contact your AIG Risk Consulting Resources Account Manager who will provide you access.

What other benefits does the RiskTool System provide?

RiskTool Advantage offers a comprehensive array of benefits to business including;

- Provides a single source for risk reduction and cost containment intelligence to all departments and lines of business
- Streamlines cumbersome and costly processes into one system; improving internal processes and eliminating information bottlenecks
- Links workplace risks with specific procedures to help prevent and minimize probable loss
- Increases productivity by helping reduce the likelihood of work related injuries
- Eliminates duplication of effort by empowering all members of an enterprise to share common policies and information from a single source.
- Optimizes resources, processes and capacity to gain a competitive advantage
- Real time profile of risk, based on up-to-the-minute operating statistics
- Helps reduce risk by standardizing best practice risk management processes
- Facilitates a better understanding of the cost and value drivers linked to loss by providing relevant data in real-time and compares your company loss rates with industry specific best practices

 

 

RISKTOOL COMPANION APPLICATION FAQ

What is the RiskTool System Companion Application?

The RiskTool Companion Application for the iPad® is an extension of the RiskTool System.  Inspection Checklists and Corrective Actions can be downloaded to the iPad for completion in the field.  Upon completion, assignments can be uploaded when a WiFi or cellular network connection is available. It is no longer necessary to manually print, complete and enter data for the Inspection Checklists and Corrective Actions.

How do I obtain access to the iPad application?

The iPad Application must be downloaded from the App Store℠ on your iPad. Existing AIG Property CasualtyPolicyholders with RiskTool access can login with the same username and password. For more information about how to register and obtain access, contact 800-639-1920 or email help@risktool.com.

How do I begin using the application?

After downloading the iPad application from the App Store, a User must login using the same credentials they use for the web-based system. Upon login, they can click the “sync” button in the upper right hand corner to download any tasks that have been assigned to them from the web application.

What functions are available in the application?

At this time, Inspection Checklists and Corrective Actions can be downloaded, completed either offline or online, and uploaded with a Wi-Fi or cellular connection. Assignment of tasks must be completed on the web application. Additional RiskTool functions will be available in the future.

What is the cost for application?

The iPad application is available at no additional charge to select AIG Property Casualty Policyholders.  

What platform (i.e. iOS, Blackberry, Android, etc.) is the application available?

The iPad application is only available for iPads with iOS 5.1 or higher. The application is not available on iPhones due to their limited screen space.

How do I update the application?

Updating the iPad application is just like updating any application downloaded from the App Store. Users will be automatically notified via the App Store that they have updates to perform.

How often will additional function be added to the application?

Development cycles can vary.  We are open to customer suggestions and feedback. Please send your comments to feedback@risktool.com.